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A failure in your network can cost your business money and possibly compromise your reputation and the confidence held with your customers and staff.

BetterBytes offers three different levels of Service Level Agreement (SLA) to suit individual customer requirements, and depending on your requirements for availability you can choose either 24 x 7 coverage or business hours only coverage.
The BetterBytes Service Level Agreements guarantee the following parameters:
  • Response Time Guaranteed.
  • Daily Monitoring Backups (must meet some requirements).
  • Patches and Security Updates.
  • Scheduled Maintenance.
  • Remote Support Management  -  help desk